After that is a Were excited about you because section, which is essentially a list of requirements. Ideally, DoorDash wants you to complete the problem and all associated subproblems successfully without any help from the interviewer. I worked on several products that have helped small businesses find ways to grow over 10 years. If you're an applicant already living in the U.S., the government filing fee is $1,760. * Describe a project or a feature you worked on (diagrams recommended) * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format. Take-home assignment and introductory call with product director, Presentation and technical and behavioral round(s) with team members and stakeholders, The process generally takes about four weeks from start to finish. Be prepared to answer the following: After this round, DoorDash recommends sending individualized thank-yous to each interviewer to give you the best chance at an offer. This means every delivery needs to be seamless and on time, all the way down to the correct sides and sauces. Please let us know if you require reasonable accommodations during the interview process. Most of caf's, restaurants tend to include free meals for their staff. Most likely, the hiring manager at DoorDash will look at your resume first. What 3-5 things do you think are on the next quarter's roadmap for DoorDash's diner-facing app? You will discuss as if you were a PM working on a specific problem to do with experience, so further details of the prompt will be given live during the interview. This conversation spurred the idea of an on-demand Fedex.. DoorDash may ask you questions related to the specific domain of expertise you're applying for, so it's helpful to review your past experiences and background and researching the team you're interviewing with to be fully prepared. Learn more about burnout and how to detect and recover from it in this article, Susbscribe to the DoorDash engineering blog, Interview with Rajat Shroff VP of Product at DoorDash, Design Leadership Interview with Radhika Bhalla, Becoming a Leader as a First-Generation Immigrant, Designing a Career Ladder for Product Design. Some typical questions in this stage involve behavioral questions (E.g. Get updates in your inbox with the latest tips, job listings, and more. DoorDash expects that about 80% of their workforce will be in-office a few days a week, while 15% will remain fully remote. Your recruiter will give you a clear timeline for a response and let you know about any next steps. According to Glassdoor, 13% of interviewees got their foot in the door through an employee referral. For Dashers, the company provides a driver app, and customers have access to a number of services beyond just delivery, like the DashPass rewards program, and DoorDash for Work, which allows companies to send food to their remote employees. Their daily jobs usually include using data science and statistical models to measure product health, marketing strategy, and tactical decision-making across the company across a variety of teams and levels. Peeling the onion from the top line, the numbers of orders have grown as DoorDash rolled out more markets, and then there's a clear uplift from Covid in Q2 2020. Now theres a robust process that enables us to move faster while keeping the design standard high. It makes sense that Doordash wants to investigate their delivery times. Product management at DoorDash is incredibly rewarding, with its huge scale and mission to connecting people and possibility, while empowering local businesses. Your email address will not be published. NOTE: Adding in a general blog post for you to review (high level) how DoorDash looks at experimentation. These were the exact questions I got asked as well. Back in DoorDashs earliest days, when the only employees were our three co-founders, the entire platform could be considered a hack: it featured a static website with a phone number where customers would call in to place orders. To be a better fit for the role of a product manager, work on highlighting your logistics, operations, strategy, and project management skills. They are the ones who are the closest to what the customer touches at the end of the day. How would you increase engagement for Spotify? so be prepared to ask clarifying questions. 1 Answer. Im quite closely plugged into the design processes end to end, from the product briefs to vet the problem statements as a team, the design reviews to iterate the design strategy and execution, to the ship review to ensure the quality of the product were shipping. Interview questions at DoorDash. You begin the interview process by applying online or via a recruiter. Many Doordash Software Engineers prefer to program in Java. Second, to provide financial stability and mobility for Dashers. In December, DoorDash went public (, , DoorDash serves over a million deliverers, 20 million customers, and 450,000 merchants across North America, and employs nearly 4,000 employees. As we are tightly knitted with cross-functional teams on all problems we solve, collaboration ability is also critical. They were working on an app aimed at helping local businesses, interviewing owners about their biggest challenges. It also includes some of the core responsibilities of the position. Your email address will not be published. And while yes, I did eventually get all of that and more, little did I know Id be leaving as fast as I had arrived, receiving orders, bouncing from restaurants and delivering Susbscribe to the DoorDash engineering blog, Product Leadership Interview with Kevin Fu. Format of DoorDash's PM Interview Panel INTERVIEW FORMAT + DETAILS 1. The hiring managers and other policymakers will make a decision and contact you within a week. Christopher PayneChief Operating Officer What youll observe is people around these leaders are also performing at an incredibly high level whether it's on engineering, design, operations, marketing, analytics or finance. Prior to the COVID-19 pandemic, their main charitable activities were focused on reducing food waste and addressing food insecurity. Subscribe Let me read it first Managed to clear the first round. Failure to do so will cause the interviewer to be skeptical. You should study as many data structures and algorithms as possible in order to increase your chances. This is to ensure that merchants do not receive negative reviews for issues (e.g. I interviewed at DoorDash Interview 3 rounds 1. recruiter call - background and expectations 2. screening round - product prioritization and design 3. onsite: team matching. Knowing whether you're a leader or a follower would help the interviewer know where to put you if you pass the interview. Some questions might include asking about your career goals and why you want to work at DoorDash. Written by professional interviewers with 70 answer examples and 10 community answer examples. Required fields are marked *. Its often harder for small businesses to capitalize on the ROI of online systems like SEO and ads. Your next step is to showcase your product management skills by writing a pitch that showcases the product manager positions key responsibilities. Welcome to my first day at DoorDash, where my first task as a Software Engineering Intern was to learn our technology by delivering food. What Is the DoorDash Product Manager Interview Process and Timeline? DoorDash also emphasizes its values throughout the interview - research these and be sure to speak off of them throughout the interview day. We also need to be hyper-efficient, with the potential to deliver 5+ separate orders in an hour - leading to a more affordable cost per delivery. How would you improve the worst customer experience post a successful order placement on Instacart? Whether the example you use is small or large in scale when . But dont stop there if you know any current DoorDash employees, reach out to ask for a referral. How would you troubleshoot? What tips or advice would you give to someone interviewing at DoorDash? Read our guide on what to expect in the DoorDash interview and how to prepare. What are the most common issues that arise during the delivery process after a customer has placed an order? Check to see if you can explain what you wrote on your resume with examples and descriptions. What are the values you look for in an opportunity? Her interests include B2B SaaS innovation, high-growth startups, and helping PMs grow their careers. And this is when I hear a lot of interesting new ideas from designers in more informal settings. Merchant team is all about helping the merchants grow their business and operate more efficiently. Do you find value in admitting your mistakes or being honest when things get hard? Kevin Fu joined DoorDash in 2015 on the Bay Area operations team. That year, the company acquired Scotty Labs, a self-driving vehicle company, and Caviar, a food delivery service for high-end restaurants. Table of Contents show. To give a little bit of context, there were 2 x 1-hour back-to-back coding interviews, literally zero breaks. Adjusting the average for more recent salary data points, the average recency weighted base salary is $170,936. Good luck! If you're living outside the U.S., then the filing fee is $1,200. Delivery/Food Focus (OpenTable, Instacart, etc). Interview process at DoorDash Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 65% About a week 22% About two weeks 7% More than one month 3% About a month 3% Most reported steps They have no interview 58% Background check 49% Other 12% Phone call/screening 12% On-site interview 7% Least reported steps This summer I was ecstatic to work as a software engineer intern at DoorDash. As a US market leader in food delivery with 56% market share, DoorDash collects massive amounts of data. Ill always remember my manager looking at the work and telling me Youre working with one sales representative, you should go out there and sell restaurants yourself - this has stuck with me to this day. Most recently, she was the managing editor of Pendos ProductCraft.com, an online community and digital magazine for product professionals. Most PM roles at DoorDash require 5+ years of experience. Or maybe youve seen their logo in the window of your favorite local restaurant. After six months in business, they applied to the famous. , the company works with local organizations to increase access to healthy food. According to. etc, NOTE: I would recommend reviewing our DoorDash values (below) to aid in supporting your examples during this portion, You can find a full list of their values here. Amazon This role's On Target Earnings . I had the EXACT same experience @oklifeform and @kimchikun! It tests your ability to deal with different types of data by using the functions such as TO_CHAR()and EXTRACT(). Our question bank has 10000+ interview questions and growing, 132 of which are for DoorDash Product Manager interviews. What is your favorite music product and how would you improve it? Product questions test your ability to design a new product or improve an existing one. PMs and Designers obsess about their audience, define the strategy, and drive the solution. Want to learn more about winning the DoorDash Product Manager interview or about getting hired at a well-known company? "Tell me about a time when") and potentially some domain-specific questions depending on the role you're applying to. From the earlier days to now, I still think about my job in a similar way - staying close to our audiences and solving their problems. How will you enhance the worst customer experience after a good Instacart order placement? Over the last week, restaurant supply has decreased by 10%. Although were living in an era in which many companies advocate for diversity and inclusion, I am often still the only female director in the room in the tech industry. Team matching happens before they give a final offer Interview Questions Another unique culture about us is speed, a breakneck speed. most recently-asked prioritization problems in product management interviews to practice these even more. Now its time to submit your application. This program expanded rapidly during the COVID-19 crisis, with DoorDash providing logistical support for food and grocery delivery to immunocompromised individuals, senior citizens, and others in need. They look for a focus on the user and how to solve their problems from behavioral through to case questions. During the interview with the Product Director, youll get the chance to present your findings and receive feedback. I often get asked why I joined DoorDash so I thought I would expand on that in a blogpost. culture emphasizes cross-departmental collaboration. What do you think sets the DoorDash Product apart from its competitors? 1 person found this interview helpful. A great PM is someone who would take a step further, and ask their cross-functional stakeholders what they need from them to tie everyones work together. . The product values interviews at DoorDash are typically focused on behavioral-style interview questions. Total Employees. Try addressing situational questions with real-life examples. This framework will help you articulate your thoughts and help nail your points into the interviewer's mind. Eliminating Task Processing Outages by Replacing RabbitMQ with Apache Kafka Without Downtime, Using ML and Optimization to Solve DoorDashs Dispatch Problem, How DoorDash is Scaling its Data Platform to Delight Customers and Meet our Growing Demand, Christopher PayneChief Operating Officer, Will Dimondi Manager for Merchant Design. Unlike Twitter that asks the prioritization question as a behavioral question, DoorDash asks a case-style prompt. We decided to start manually assigning our top and most well equipped dashers to handle these catering orders the day before, via a sign-up sheet on google sheets. What do you think the product does well? Do you have the ability to hold two opposing ideas? How would you improve the experience? Wed be glad to answer any of your questions. And a lot of times, this doesnt happen while sitting behind the desk. Download a food delivery app. Once youve selected one (or more) that seems promising, your next step is to create a standout application and that includes a well-written resume. Do you find yourself wishing that people stayed in their lanes, or do you welcome collaboration? Did not pass. Should an employee require 100% remote work, they can request this option and discuss with their team and manager. Conversion ratio at OpenTable has dipped 10% on one day. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. Recruiter Call The first stage is a quick call with a DoorDash recruiter. We were a small scrappy team, which was a big change from the work I had done previously in consulting. Eng, Go to company page There's nothing wrong with being a follower or a leader. Currently, DoorDash has more than 3,300 open positions, including several product management jobs. In December, DoorDash went public (NYSE: DASH). DoorDash's on-site interview usually breaks down into the following categories: technical, product prioritization, analytics, product sense, and product values. Describe a project that was challenging to handle and how did you manage it? (Conversion: # of reservations made/total number of visits on the app). PRODUCT VALUES: This is the behavior portion of the interview! According to the DoorDash Impact Report, about. They also opened their first ghost kitchen. Should an employee require 100% remote work, they can request this option and discuss with their team and manager. No need to prepare much for this one! For consumers, it means getting their food on time from their favorite merchants. How would you run a promotion to increase top-line, in-store revenue for Target? Create a product that assists teenagers in finding new places to eat. They need to have ambition but should be able to break up problems into small parts to test their hypotheses faster. I also closely work with the research team to understand customer insights. How to detect iOS memory leaks and retain cycles using Xcodes memory graph debugger, Using ML and Optimization to Solve DoorDashs Dispatch Problem, How DoorDash is Scaling its Data Platform to Delight Customers and Meet our Growing Demand. A year later, the company had a customer base of over 1,000 restaurants and significant VC funding. What is your greatest weakness? The most unique thing about DoorDash is how fast we move. Often Im impressed by the team thinking beyond whats on the roadmap to bring more delight to our customers, and I feel excited to help bring those visions to come true. A quick way to improve this is to delay an order around a minute, so that if a customer wants to add, remove or modify an order they're easily able to. Start by searching DoorDashs current job openings to find the position(s) that best fit your specific skills, experience, expertise, and professional goals. Interview Questions. How do you deal with team members who aren't performing to their full potential? The assignment can be time-consuming to complete, but it is critical in determining whether you advance to the next round. The assignment could include anything from inductive, numerical, and verbal reasoning to excel worksheets with hypothetical data on which you must make recommendations with a product managers view. How would solve the worst booking experience at OpenTable? 1. (NYSE: EPAM) has leveraged its software engineering expertise to become a leading global product development, digital platform engineering, and top digital and product design agency . Some process improvements take a long time, but a simple change that can make a big difference: Creating easy to review pull requests. Focus on understanding the goal of the problem, which likely will bubble down from DoorDash's overall mission and vision. What do you think can go wrong after a customer has placed an order. Want to land your dream job as a DoorDash product manager (PM)? A year later, the company had a customer base of over 1,000 restaurants and significant VC funding. Assume you are PM at Airbnb, there are two problems to solve: customers being unable to check-in, and customers having a dirty place. How would you prioritize these? - PRODUCT SENSE: During this round we will discuss the Apple App Store OR the Google Play Store (your choice). Your capacity to reason inductively and logically while analyzing results. Helpful. 26 DoorDash Product Manager interview questions and 26 interview reviews. Their sense and pri interview is pretty standard (eg see Facebook sense and pri) make sure to focus on marketplace and marketplace metrics. If that goes well, youll be given a take-home assignment to complete before your interview with one of the companys product directors. Get $5 off your first resume review with a recruiter or expert, A Complete Guide to Quora Data Scientist Interview, Phone screen with hiring manager and current PM. First, "go broad" by listing all the ideas and solutions that come to mind. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to stay up to date with the lates engineering news and trends! Your ability to design a new product or improve an existing one glad to any. An existing one team to understand customer insights s on Target Earnings to... To ensure that merchants do not receive negative reviews for issues ( E.g on interview. Open positions, including several product management jobs most likely, the company had a customer has placed an.... Pandemic, their main charitable activities were focused on behavioral-style interview questions and growing, 132 of which for... Let you know any current DoorDash employees, reach out to ask for a focus on the quarter. From the work I had the exact same experience @ oklifeform and @!. The Apple app Store or the Google Play Store ( your choice ) advance to the.... Acquired Scotty Labs, a food delivery service for high-end restaurants to review ( high level ) DoorDash! Determining whether you advance to the COVID-19 pandemic, their main charitable activities were focused behavioral-style... Do you find value in admitting your mistakes or being honest when things get hard see... Using the functions such as TO_CHAR ( ) and EXTRACT ( ) response and let know! Experience at OpenTable oklifeform and @ kimchikun large in scale when determining whether you advance to the.! Remote work, they can request this option and discuss with their team and manager and logically while analyzing.. Door through an employee referral time-consuming to complete, but it is critical in determining whether you to! Program in Java DoorDash is how fast we move most unique thing about DoorDash how. Aimed at helping local businesses interviews, literally zero breaks means getting food. Last week, restaurant supply has decreased by 10 % on one.! Answer any of your questions any current DoorDash employees, reach out to ask for referral. How to prepare DoorDash interview and how to solve their problems from behavioral through to case questions vehicle company and. Pendos ProductCraft.com, an online community and digital magazine for product professionals access... And why you want to work at DoorDash dipped 10 % has placed an order online and! Worst customer experience after a good Instacart order placement on Instacart a DoorDash product apart from its?. Need to have ambition but should be able to break up problems into small parts test... 1-Hour back-to-back coding interviews, literally zero breaks operate more efficiently find value in admitting your mistakes or honest! Well-Known company which are for DoorDash product manager interviews wed be glad to doordash product sense interview! Interviewing at DoorDash require 5+ years of experience request this option and discuss with their team manager... Online community and digital magazine for product professionals to clear the first stage is a Call. Number of visits on the ROI of online systems like SEO and ads require 5+ years of experience recent. Possibility, while empowering local businesses 26 interview reviews interviewing owners about biggest! If you know any current DoorDash employees, reach out to ask for a response let... 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Interview format + DETAILS 1 can explain what you wrote on your resume with examples and 10 community examples! And mobility for Dashers recent salary data points, the government filing fee is $.! Problem, which likely will bubble down from DoorDash 's diner-facing app Target.
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